Question: I'm having problems getting into GTA Online! Is there a list of issues Rockstar is looking into, so I can stay informed about the status of fixes for known launch issues?

Answer: We will be updating this page as often as possible with the status of issues we are aware of and looking into.  
  • Occasional "Rockstar Cloud Servers Unavailable" error message
  • Freezing sometimes while loading into first race in GTAO with "waiting for other players" on the screen
  • Intermittent "Failed to Host a GTA Online Session" error messages
  • Race Corona (start area, marker) occasionally not showing up for first race
  • Errors saying "Timed out when matchmaking for a compatible GTA Online Session to join"
  • Occasional errors about jobs failing to start or load
  • General issues with the Social Club site and Social Club features (slow loading,failed logins, emails not arriving, etc). For more information on Social Club status, please see: http://support.rockstargames.com/hc/en-us/articles/200357093
  • Misc. network and server-related error messages, disconnections, or cloud server errors
  • Errors saying "Mission Failed" as soon as the mission begins during a session


We apologize for any inconvenience and thank you for your patience while we work to resolve this.  If you would like to receive an automatic email notification whenever major updates are posted, please log into the Support Site and click Subscribe at the top of this page.

Update at 5:30 PM ET 10/1/13: We are continuing to look into these issues and will keep posting updates here to keep the Community informed. Thanks for your patience.