Originally Posted by Legham
Plus it's a free service, so why should Sony have any financial liability? It'd be like lending a stranger your car and specifically saying you'll pay for any repairs/replacements.
Free service does not equal free pass for the largest possible leak of any sort of information in 2011.
Sony, Google, Microsoft, Nintendo, [insertbiggasscompanyhere]. Doesn't matter who the company is, they would all get torn apart by something like this.
Sony will recover, but with a dent in their reputation and a landslide in their stock for the time being.