Dear NEIL CHRISTIE,
Your order is in the post, and should be with you soon. In case you need them, here are the details:
Qty Format Artist Title Price Estimated Delivery
1 HC XBOX 360 GAME GRAND THEFT AUTO 4 (GTA IV) £39.99 2-5 days
No doubt by "in the post" they mean "in an envelope waiting to be given to the postman on Monday", but exciting nonetheless.