Dove
12-06-2008, 07:30 AM
Hi everyone. When I try to install GTA 4, it starts installing for a few seconds and then I get an error -
Installshield Wizard - an error occurred while running the setup.
Error Code: -5011 : 0x8000ffff
Error Information:
>Kernel\ObjectWrapper.cpp (498)
>Kernel\IScriptWrapper.cpp (101)
>Kernel\IScriptWrapper.cpp (80)
>Kernel\ObjectWrapper.cpp (197)
>Kernel\IScriptWrapper.cpp (101)
>Kernel\IScriptWrapper.cpp (80)
>SetupNew\setup.cpp (488)
PAPP:Grand Theft Auto IV
PVENDOR:Rockstar Games (##ISD_STRING_WEBADDRESS##)
PGUID:579BA58C-F33D-4970-9953-B94B43768AC3
$15.0.0.498
@Windows Vista Service Pack 1 (6001)
IE Version: 7.0.6001.18000
Then a few seconds later I get another one:
Setup.exe has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_InstallShield
Application Version: 15.0.0.498
Application Timestamp: 482518da
Fault Module Name: ISSetup.dll
Fault Module Version: 15.0.0.591
Fault Module Timestamp: 48c89fa2
Exception Code: c0000005
Exception Offset: 00085f7b
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: b704
Additional Information 2: 5d01618f5ca50e33a89c9182ea680a6a
Additional Information 3: eb5c
Additional Information 4: 6eeeb9cd8fbe18fb83baf00d1fb0c73d
It always gets the errors at the same point, sometimes I only get the second error. I've tried installing it multiple times, tried rebooting, updating drivers, to no avail. The disk is perfectly clean, and no scratches or anything.
My specs are:
Q6600
3GB DDR2
9600GT
Vista Home Premium 32 bit with SP1
All stock.
Does anyone have a possible solution for this or am I left with a $120AUD coaster? Thanks in advance.
Installshield Wizard - an error occurred while running the setup.
Error Code: -5011 : 0x8000ffff
Error Information:
>Kernel\ObjectWrapper.cpp (498)
>Kernel\IScriptWrapper.cpp (101)
>Kernel\IScriptWrapper.cpp (80)
>Kernel\ObjectWrapper.cpp (197)
>Kernel\IScriptWrapper.cpp (101)
>Kernel\IScriptWrapper.cpp (80)
>SetupNew\setup.cpp (488)
PAPP:Grand Theft Auto IV
PVENDOR:Rockstar Games (##ISD_STRING_WEBADDRESS##)
PGUID:579BA58C-F33D-4970-9953-B94B43768AC3
$15.0.0.498
@Windows Vista Service Pack 1 (6001)
IE Version: 7.0.6001.18000
Then a few seconds later I get another one:
Setup.exe has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_InstallShield
Application Version: 15.0.0.498
Application Timestamp: 482518da
Fault Module Name: ISSetup.dll
Fault Module Version: 15.0.0.591
Fault Module Timestamp: 48c89fa2
Exception Code: c0000005
Exception Offset: 00085f7b
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: b704
Additional Information 2: 5d01618f5ca50e33a89c9182ea680a6a
Additional Information 3: eb5c
Additional Information 4: 6eeeb9cd8fbe18fb83baf00d1fb0c73d
It always gets the errors at the same point, sometimes I only get the second error. I've tried installing it multiple times, tried rebooting, updating drivers, to no avail. The disk is perfectly clean, and no scratches or anything.
My specs are:
Q6600
3GB DDR2
9600GT
Vista Home Premium 32 bit with SP1
All stock.
Does anyone have a possible solution for this or am I left with a $120AUD coaster? Thanks in advance.